Draft Notice: This document is a draft prepared from the product's actual technical behavior. It is not legal advice and requires review by a qualified lawyer prior to launch.

SMS Program Terms

Last updated: 2026-09-16

Welcome to the SMS terms for First Year Flowers. We use text messaging as a highly reliable, low-friction channel to coordinate the recurring weekly deliveries of Shabbat flowers. This page details the exact mechanics, limits, and controls you have over this communication.

First Year Flowers Delivery Coordination

A giver funds a year of weekly Shabbat flower deliveries for a couple. The application texts the couple's delivery manager to confirm each week's address before candle-lighting, and texts the giver an approval request for each order.

The couple's delivery manager

Recipient delivery coordination

Weekly reminders to confirm or update the delivery address for that week's Shabbat, plus transactional replies to commands.

Frequency: 1 scheduled reminder per week, plus replies to user commands

Example message:

First Year Flowers: Your delivery is this Friday. Reply SAME to use: 123 Main... Reply with a full address to change it, or MANAGE for options.

The person funding the gift

Giver order approval

Review and approve the final quote and card note for each weekly order before submission.

Frequency: Up to 1 approval request per active program per week, plus replies to user commands

Example message:

First Year Flowers: Order review for 2026-03-20. Total: $65.00. Reply APPROVE X7Y9Z, REJECT X7Y9Z, or EDIT X7Y9Z to view full details.

Msg & data rates may apply.

This program works across major US carriers.

Carriers are not liable for delayed or undelivered messages.

Privacy: For privacy, full delivery addresses are never included in outbound messages to anyone, including the giver.

Consent to receive text messages is not a condition of using the service. All delivery and approval actions can be managed securely in the web portal.

How to opt in

Consent to receive text messages is strictly individual. When a giver configures a new gift program and provides a couple's delivery manager phone number, that alone does not constitute consent.

The couple's delivery manager must explicitly opt themselves in during their onboarding flow (shown below). Consent to receive text messages is completely optional and is not a condition of using the service — all delivery management can be performed securely via the web portal.

Sign-in & Consent

Illustrative example

Yes, text me weekly delivery reminders so I can confirm each week's address by text.

By checking this box, you agree to receive 1 automated text message per week from First Year Flowers to coordinate deliveries, plus transactional replies. Msg & data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive text messages is not a condition of using the service. All delivery and approval actions can be managed securely in the web portal. Read our SMS Terms and Privacy Policy.

How to get help

If you need assistance with the text messaging program, you can reply HELP to any message you receive from us. The system will immediately respond with your role-specific instructions and a link back to this page.

How to opt out

You can revoke your consent and stop receiving text messages at any time. Simply reply STOP to any message you receive from us.

This action is processed immediately and applies to both givers and recipient managers. You will receive one final text message confirming your opt-out, and no further automated messages will be sent to your number. If you change your mind, you can reply START to resubscribe, or toggle your preference in the web portal settings.

Supported commands

The system interprets a strict set of keywords depending on your role in the program.

For the couple's delivery manager

SAME: Confirms the previously verified default address for the current week.
[Full Address]: Updates the delivery address for the current week only.
SKIP: Skips the delivery for the current week.
PAUSE: Pauses all future deliveries and alerts the giver.
RESUME: Resumes the delivery program if it is still active.
MANAGE: Sends a short-lived secure link to access the web portal.
HELP: Returns instructions and supported commands.
STOP: Opts out of all future text messages immediately.
START: Resubscribes to text messages.

For the giver

APPROVE <code>: Approves and submits the specific order.
REJECT <code>: Cancels the specific order entirely.
SKIP <code>: Skips the specific order for that week.
STATUS <code>: Returns the current state and total cost of the specific order.
EDIT <code>: Sends a short-lived secure link to edit the specific order in the dashboard.
HELP: Returns instructions and supported commands.
STOP: Opts out of all future text messages immediately.
START: Resubscribes to text messages.

Privacy and your number

For privacy, full delivery addresses are never included in outbound SMS messages to anyone, including the giver. Furthermore, mobile opt-in data and SMS consent status will not be shared with or sold to third parties for their own marketing or promotional purposes.

For more details on how long we retain delivery data, please review our Privacy Policy.

Support

If you have questions that cannot be resolved through automated commands or the web portal, please contact us at:

First Year Flowers

1880 Century Park East, Suite 200Los Angeles, CA 90067

Email: orders@firstyearflowers.com

Phone: (240) 356-9372